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Customer Service

Satisfaction Guaranteed - Our Returns/Exchange Policy

We gladly accept returns and exchanges of new and unused items with original hangtags within 30 days of the purchase date, less the original shipping & handling charge. Please use the return instructions and form on the back of the purchase invoice to indicate the reasons for the exchange/return.

You may use any carrier to return your package. For your protection, we recommend insuring your return package.

Please return wide brim hats in the original packaging to prevent shipping damage. Please affix the return label from your invoice onto the package.

If you do not have your original packing slip, please download this-- Return/Exchange Form --and fill out all information.

Send your return item(s) and completed Return/Exchange Form to: Sun Precautions, Attn: Returns/Exchanges, 3809 9th Avenue South, Seattle, WA 98108.

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